TIPS FOR TRAVELLERS
COMFORT STOPS: We stop every 2 ½ - 3 hours to stretch your legs, have a meal when appropriate, or just get some fresh air. As there is no smoking on the coach, this can also serve as an opportunity for smokers. Our healthy approach to comfort stops is to offer complimentary water & snacks.
DOCUMENTS: Upon receipt of full payment for a daytrip, a receipt is generated indicating your pick-up time & location. Theatre & event tickets are not mailed, rather distributed on the motor coach. Upon receipt of your final payment for a tour, a receipt is generated. Three weeks prior to departure an itinerary is sent with contact details for hotels, departure & return information & an emergency contact.
EXPRESS PICK-UPS: There are certain pickup points that are almost always used. Depending on the destination, some tours have pick up points east or west of Kitchener-Waterloo along Highway 401 while others pick up in communities along the QEW. For groups of 10 or more, please call our office to discuss these special arrangements.
GRATUITIES: Tips to waiters, taxi drivers, step-on guides, tour directors and drivers are a tangible way for you to show your appreciation. This practice, though customary, is voluntary, and is not included in the tour price, and is best handled on a personal basis. We suggest the following:
- Waiters – Between 15-20% of your bill (before tax) • Tour Directors – Between $5 and $7 per person per day • Local Step on Guides – Between $3 and $4 per person per day • Drivers – Between $5 and $7 per person per day
INSURANCE: Although not mandatory, it is highly recommended. Trip cancellation insurance protects the investment you’ve made in your trip from the time you pay until you’ve departed, a period during which your payment is non-refundable. Travel medical insurance pays for emergency services while you are away from home and provides much needed emergency medical assistance while out of the province.
LUGGAGE ALLOWANCE: The allowance is one large suitcase, and one carry-on bag per person.
SENSITIVITY TO FRAGRANCES: Refrain from wearing cologne or perfume in the motor coach.
SMOKING: There is no smoking on the coach, and many hotels are moving to 100% smoke free. We CAN NOT transport marijuana or cannabis on the motor coach, even within Ontario or Canada.
SPECIAL REQUESTS: Special requests made at the time of booking will be forwarded to the appropriate hotel, venue, theatre etc, with the understanding that they are ‘requests’ and not guarantees.
TRAVEL TEAM: Your driver & tour director are carefully selected, both representing the best in their field.
Thank you for choosing to travel with Fields Trips.